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My name is Lara Adler and I’m an Environmental Toxins Expert & Educator who offers online education for professionals in the health & wellness field to help them understand the links between chemicals in our environment and the chronic health issues their clients or patients struggle with,while focusing on practical, actionable steps to reduce exposure.

I’m deeply passionate about the world of environmental health, and about filling the massive education gap for health professionals around everyday toxins.

I’m looking for a long-term team member who is not only passionate about wellness & interested in this field of environmnetal health, but who also has deep technical proficiency and a strong desire to be an indespendible team member! The world is a toxic place, and people are getting sick because of it… if you’re keen on being a part of the solution to this problem, then keep reading 🙂

I’m seeking a warm, friendly and reliable Virtual Assistant for a virtual long-term contract position.

This assistant position is one that wears many hats. Being able to maneuver though different types of tasks is key!

First and foremost is taking extraordinary care of our clients, email subscribers, and social media followers through various customer support activities.  All of our clients mean the world to us and most of them are loyal, repeat customers.

GENERAL CONTRACT POSITION DETAILS:

Hours: Approximately ~10-20 hours per week. More during busy periods.


Location: Remote Position!

Start Date: ASAP

Rate: $17/hr

Requirements:

  • Must have your own computer (Mac is required)
  • High speed internet connection
  • Able to work within 9AM – 5PM Pacific Time hours (some flexibilty on this for the right applicant)

PRIMARY FUNCTIONS AND RESPONSIBILITIES:

  • Be the primary point person for clients; interacting with them via email, telephone, Facebook, and Instagram, responding to their needs with a sense of urgency and care
  • Regularly manage contact records in CRM software (Infusionsoft)
  • Handle client order processing and invoice issues efficiently
  • Uploading Course content and blog posts to WordPress site
  • Schedule & manage live course calls in video conferencing system (Zoom)
  • Content creation & management of social media (instagram, facebook, twitter & pinterest)
  • Proofreading, light transcription and document formatting, and uploading to company website

REQUIRED SKILLS & CHARACTERISTICS:

  • Excellent time & calendar management skills.
  • Experience writing professional, yet friendly emails and speaking in person/on the phone with high level clients.
  • Customer Service/Concierge experience.
  • Ability to manage client databases, including strategic categorization, adding tags, and detailed notes, etc.
  • Ability to adopt a company voice in communications (light, friendly, and super helpful).
  • Ability to take personal ownership of client problems until they are resolved to their complete satisfaction.
  • The drive to ensure clients feel happy and taken care of.

REQUIRED SOFTWARE KNOWLEDGE:

  • Gmail/Google Calendar
  • Infusionsoft (highly preferred)
  • WordPress
  • Mac Office Suite (Keynote, Pages, Numbers)
  • Dropbox
  • Teamwork (or other project management software a plus)
  • Canva
  • All Social Media Platforms 

PRIMARY ATTRIBUTES WE ARE LOOKING FOR

  • You have at least two years experience in a service role where you thrived.
  • You love to be challenged and stretched, and thrive in an environment where your support role is extremely valued.
  • You’re a bit of a nerd – you enjoy learning and playing with new systems, technologies, or business concepts
  • You have an extraordinary eye for detail, and are meticulous (but not slow) when creating, proofing, reviewing, communicating.
  • You have integrity, you take pride in your work, and you have a high standard of excellence for yourself and every task you take on.
  • You understand that service, clients, and their care are highest priority. You always want people – no matter who it is – to have the best experience.
  • You have above average grammar and proofreading skills. (So you can catch and correct my typos)
  • If you don’t know something, you’re first inclination is to do a quick Google search to find the answer. You don’t understand people who ask “let me Google that for you” questions.
  • You have a sense of accountability for your work – if you make a mistake, you own it, work to address it, but don’t dwell on it.
  • You have a kind, caring, and friendly personality.
  • You’re very tech savvy and love figuring things out. Finding your way around various technologies comes naturally to you.
  • You are extremely organized. You like systems, and don’t like reinventing the wheel for repetitive tasks.
  • You’re upbeat, forward thinking, and proactive.
  • You pride yourself on being reliable. You’re the person others trust to not just get the job done, but to get it done right.
  • You’re proactive and solution-oriented. If you don’t know something, you’ll figure out how to do it.
  • You are extremely efficient and like to use your time wisely. You don’t like to wait around for things to do! If you’re not sure, you speak up and ask for something to do.
  • You solve problems like a champ and don’t hesitate to ask if you need help, clarification, direction, or guidance
  • You love crossing things off a list and making sure tasks are completed
  • You are awesome!

If this sounds like you and you believe you’d be a great fit for this position, please fill out the form below:

 

Virtual Assistant Position

  • Max. file size: 400 MB.

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