Tech Virtual-Assistant Job Posting

Hi! I’m Lara Adler, an Environmental Toxins Expert and Educator, and I’m looking to grow my dream-team!

A little about me, and my company: 

My business educates health professionals and folks with health-based businesses about environmental chemical exposures and the links to chronic illness and disease, so they can better support their clients, patients, and/or customers. I’ve been teaching since 2012 and in the years since have had over 4,000 students in over 35 countries around the world in my online courses.

I’m passionate about environmental health, about sharing information in a way that is both informative and empowering – for my students and for their clients or patients –  and about filling the massive education gap for health professionals around everyday toxic exposures. I’m focused, driven, and a total nerd.

My small company’s core value is integrity, and my work is rooted in scientific evidence.  We believe that science is real and that environmental exposures and environmental justice issues are two of the most important topics of our time.

What I’m looking for: 

As is typical in small companies, wearing many hats and being able to pivot quickly from task to task is an essential skill. 

I’m looking for a long-term, part-time team member who is adept at navigating the back-end tech necessary to keep an online business running smoothly. The ideal candidate is someone who has incredible attention to detail, is fluent in basic online platforms like WordPress, Google Apps, and has proficiency in things like email marketing software, project management software, and online course programs. 

*When completing your application, please be sure to use the word “PFAS” in at least one of your question responses.*

Thank you for taking the time to apply!

__________

General Contract Position Details:

Job Title: Tech Virtual Assistant

Hours: Approximately 10-20 hours per week. More during busy periods. Potential for growth for the right candidate.

Location: Remote Position

Start Date: ASAP

Rate: $18/hr to start

Requirements:
Must have your own computer
High speed internet connection
Able to work within 9AM – 5PM Pacific Time hours

Primary Function & Responsibilities

• Management & upkeep of main website & student membership site
  • Uploading course materials, live call recordings, and lesson updates
  • Upkeep of SHOP pages
  • Editing of site pages
• Management & maintenance of CRM database
  • Student & mailing list communication
  • Writing and/or editing student emails & email campaigns
  • Maintaining email list hygiene
  • Order processing and/or payment related issues
• Assist with planning and execution of all launches, campaigns, course offerings, etc.
• Uphold & assist in the development of policies and practices
• Proofreading, light transcription, document formatting
• Schedule program-related meetings & other calendar management activities
• Manage and maintain the customer support inbox and private Facebook groups

Required Hard Skills:

• Gmail/Google Calendar
• WordPress
• Dropbox
• Canva
• Instagram
• Ideal, but not required: Infusionsoft/Keap (CRM), Teamwork (Project Management), Learndash (LMS)

Soft Skills & Characteristics:

• Highly detail oriented
• Efficient and communicative
• Solution-minded and information seeking — always trying to solve problems independently (but knows when to ask for support)
• Excellent time & calendar management skills
• Excellent customer service skills and ability to adopt company voice/tone in communications

Primary Attributes We Are Looking For: 

• You have an extraordinary eye for detail, and are meticulous and efficient when creating, proofing, reviewing, and communicating.
• Navigating tech comes naturally to you and you enjoy learning new systems, technologies, or business concepts
• You have excellent grammar and proofreading skills. (So you can catch and correct my typos!)
• You are systems-minded: you thrive in order and structure, and seek to create it where it doesn’t exist 
• You’re proactive and solution-oriented. If you don’t know something, you’ll figure out how to do it, and know when to ask for help.
• You have integrity, you take pride in your work, and have a highly adaptive skillset that you enjoy pulling from.
• You have a sense of accountability for your work – if you make a mistake, you own it, work to address it, but don’t dwell on it.

If this sounds like you and you believe you’d be a great fit for this position, please fill out the form below. *When completing your application, please be sure to use the word “PFAS” in at least one of your question responses.*